Library Services Update - November 2020
Virtual Service Hours:Monday - Friday 10:00am-6:00pm Saturday 10:00am-2:00pm Closed Sundays |
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Curbside Service Available:Monday - Friday 11:00am-5:00pm Saturday 10:00am-1:30pm Closed Sundays
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Quick Links: |
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Due to the Stay At Home Advisory for Cook County, the Richton Park Public Library District is rolling back services & hours beginning Wednesday, November 18th, 2020.
The library building will be closed to the public, however library staff will be available for curbside & virtual services Monday through Friday, 10:00am to 6:00pm.
Update (12/1/2020): The Library will be opened for curbside & virtual services on Saturday December 5th, 12th, & 19th from 10:00am to 2:00pm
Virtual Services
The library is currently only offering Curbside & Virtual Services as of November 18th, 2020 until further notice.
Available Services
Circulation Desk:
Our Circulation staff will be happy to assist you with:
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- Retrieving items for curbside pick-up
- Bringing your curbside pick-up order to your vehicle
- Basic Account Maintenance
You can reach our Circulation Department at (708) 481-5333 x4.
Please Note: Library staff will not accept returned materials. All item returns must be placed in our outdoor drive-thru returns so that they may be safely quarantined before being handled by staff.
Adult & Youth Services Desk:
Our Adult & Youth Services staff will be happy to assist you with:
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- Recommending Books / Readers Advisory
- Placing holds on items
- Retrieving books from the shelves for curbside pick-up
- Releasing wireless prints for curbside pick-up (up to 10 pages b&w)
- Research Assistance
- Reserving & Picking Up Curbside Programs/Crafts
- Most services are also available here: Ask-A-Librarian page
You can reach our Adult & Youth Services staff by phone, email, and virtual chat - see our Ask-A-Librarian page for details.
Need to Fax/Print/Copy? Check out our guide on how to Print, Fax, and Copy while the library building is closed to the public.
Curbside Services
The library is currently only offering Curbside & Virtual Services as of November 18th, 2020 until further notice.
Requesting Curbside Services
If you have items ready for pick-up (and have received a notice that they are ready for pick-up) you can call the library during library hours to schedule a curbside pick-up. Our phone number is 708-481-5333 x4.
What can I pick-up through Curbside Services?
You can arrange to pick-up items (books, movies, etc.), mobile prints, and programming kits (if available)
What do I do when I get to the library?
You can call us (708-481-5333 x4) from your car and we'll bring the items out to you!
If you don't have a cellphone, we have a doorbell located on the front door that you can ring to have someone come out to assist you with pick-up. Please maintain 6ft social distance where possible & wear a mask when interacting with our staff.
What if I miss my Curbside Pick-up Appointment?
Life happens, we understand - just call us to reschedule. Items will remain on hold for curbside pick-up up to a week before we return the items back to the collection.
Service Changes due to COVID-19
Fines Free Checkouts
The library will be fines free through the end of December. This means that no fines will be charged for overdue items during this time. Items will still be billed if they are over 2 weeks overdue.
Payment Options
The library is not handling cash at this time. Patrons can make payments by credit card through the online catalog.
Material Quarantine
All items that are received by the library is required to go through a manditory 7-day quarantine. This affects both materials that are being returned, and materials arriving at the library from other libraries (Interlibrary Loan). This means that items will remain on your account up to 10 days after you return them to the library. If you have returned materials and they are still on your account after 10 days please call us so we can look into it. This also means that items that you have requested from other libraries will take an additional week to arrive at the library due to quarantining.
Wireless Printing for Curbside Pick-Up
While computer access is not available with the building closed, you can still request up to 10 pages of black & white prints for FREE for curbside pick-up. Just send your prints from your device via our Wireless Printing page, then come to the library and call the Adult Services Desk (708-481-5333 x5) and let them know what username you printed under and then we will print them and bring them out to you.
Also Available Digitially:
eBooks & Materials
Our Digital Collection is available 24/7 - you can browse our eBook Collection through the Online Catalog. You can also access our databases from home with your library card.
Digital Library Card
If you do not have a library card, you can register for a Digital Library Card to temporarily access our library's Digital Resources.
Thank you for your patience and support during the past couple of months!
